Terms of use

These terms cover your use of the HCSB website and HCSB Certification, offered by Callahan Holdings, Inc.

The service

HCSB provides security awareness training and an annual certification for healthcare staff. The current plan is $99 per year. A paid subscription unlocks the lessons and the official exam. Your credential stays valid while the subscription is active, unless it is suspended because a required refresher was not finished on time.

Your account

You are responsible for the accuracy of the name and organization on your account, and for keeping your sign-in details private. You may not share your account, copy or redistribute the training materials, or use the site in a way that disrupts the service or misrepresents a credential.

Simulations and standing

If you fail a simulated phishing test, you have 14 days to finish a short refresher. If you don't, your certification is suspended until you do. Finishing the refresher reinstates it immediately.

Cancellation and refunds

You can cancel or request a refund as described on the refunds page.

Changes

We may update these terms. The current version will always be posted on this page.

Contact and law

Questions about these terms can be sent to admin@hcsbcertified.com. These terms are governed by the laws of the State of North Carolina.